After we have received your order, payment and acceptance of our Terms and Conditions, we will then organise for the factory to manufacture and onward deliver your building to you. Once the factory has your order they will take over on the delivery advice information to you. You will receive a call directly from our delivery companies who will call you to advise and/or agree a suitable delivery time with you. Deliveries are made Monday to Friday between 7.30am and 6pm.
Usually our delivery vehicles will be carrying 5 or 6 cabins at a time from our storage warehouse and so exact delivery times can't be given but an approximate time is usually provided. Please be advised as with any delivery, times may vary due to delays at previous customers, the weather or the traffic conditions on the day.
Delivery times can vary throughout the year, but on average take 2 - 6 weeks from confirmation of order and receipt of your payment. Delivery is free on all buildings unless otherwise stated in the product description. We do hold stock of certain models here in the UK, which can mean a faster delivery time.
Our cabins are delivered on a large flatbed vehicle, similar in size to a large council dustbin lorry to give you an idea and will usually be delivered on a crane offload vehicle, called a Hi-ab. You will see from the video below that the delivery vehicle is quite large and will need plenty of room to get to your property.
We cannot therefore offer a delivery service down very narrow country lanes because of this. We can though deliver to a point as close to your property as is possible, for you to onward deliver yourself, in the case you have restricted delivery access to your property.
You can view a video below, demonstrating how our Log Cabins and other timber buildings are delivered.
The delivery drivers are very helpful and can often crane the cabin over your fence or hedge to be closer to your build site and to make your cabin more secure. This is however not always possible but you can discuss with your driver when her arrives. If you have any concerns regarding delivery please do make contact with us prior to placing your orders and will be happy to help and clarify anything you might require before you receive a delivery from us.