Timber Building Support Package

Product Summary

Timber is a natural material, which means it naturally responds to changes in temperature, humidity, moisture content, and seasonal weather conditions. As your new timber building settles in, doors and windows may occasionally need small adjustments to keep them opening, closing, and sealing as they should.

Our Timber Building Support Package gives you added reassurance after installation, with professional adjustment support from our experienced team. It is designed to help keep your timber joinery working smoothly, especially during the early “wear-in” period when small movements are most common.

This package is available to customers who have purchased their initial installation service through Cabins Unlimited.

Full Product Description

Professional aftercare for your Cabins Unlimited installed building

At Cabins Unlimited, we know that a timber building is not a static product. Timber is a natural material, so it expands, contracts, and settles as it responds to its surrounding environment. This is completely normal and can be influenced by temperature changes, humidity, moisture levels, and the building’s settling-in period after installation.

During the first year, it is not unusual for timber doors and windows to need more than one adjustment. We like to think of this as the building’s “wear-in” period. Once the building has settled, adjustments are usually needed less frequently, but having professional support available can make all the difference.

Our Timber Building Support Package provides ongoing eligible adjustment support for your installed building, helping to keep your windows, doors, catches, bolts, and minor hardware working as they should.

What is included?

The Timber Building Support Package includes:

• Unlimited eligible adjustments to windows and doors to improve operation
• Realignment of catches and bolts
• Minor hardware tuning
• Additional care guidance
• Attendance by a quality technician
• Easing of binding edges where possible

Why choose the Support Package?

This package is ideal for customers who want additional peace of mind after installation. It helps you resolve small operational issues quickly, keeps your building easier to use, and reduces the risk of minor adjustments becoming more inconvenient later.

With specialist support from our team, you can continue to enjoy your building with confidence, whether it is used as a garden office, summerhouse, garden room, sauna, workshop, shed, hobby space, or leisure cabin.

What is not included?

The Support Package does not include:

• Lubrication of metalwork. We recommend applying WD40 or a similar product every 6 months.
• Additional draught prevention
• Re-application of paint or treatment
• Removal of sap pockets or filling of natural timber splits
• Remedial work required due to misuse
• Structural alterations, unless required to complete eligible adjustments

For guidance on painting, treatment, and long-term maintenance, please refer to our maintenance guide.

Important information

The Timber Building Support Package is available as a one-time payment of £100 inc VAT.

It can be purchased at any time, provided the original installation service was purchased through Cabins Unlimited.

The package covers unlimited eligible adjustments, provided the building has been treated and maintained in accordance with our maintenance guide and warranty conditions.

Failure to follow the maintenance guide and warranty conditions may invalidate the Support Package after the initial visit.

This fee is non-refundable.

How to book an adjustment

To book an eligible adjustment, please contact our operations team at:

operations@cabinsunlimited.co.uk

Our team will then be in touch to arrange a return date.